Turning Strategy into Action
Our approach remains grounded in practical solutions that recognize the unique nature of each property and the needs of our stakeholders. By combining disciplined execution, trusted partnerships, and leveraging employee feedback to initiate improvements, we are able to challenge the status quo and deliver stronger outcomes for clients, tenants, and our teams.
A Message from the CEO
2025 marked a year of strong execution for Epic, as strategic plans were translated into meaningful action across the business. The company continued to build long-term value for clients, strengthen operations, and advance decarbonization through targeted capital projects and asset-level improvements. At the same time, Epic reinforced its service excellence through company-wide training and maintained a consistent, disciplined approach to scaling its platform, ensuring continued resilience and operational efficiency.
Epic also made meaningful progress in its people, culture, and governance priorities. Investments in employee support, enhanced benefits, and workplace culture contributed to high engagement and recognition as a Great Place to Work®. The company further advanced its ESG maturity through voluntary reporting, including its first GRESB submission, underscoring a commitment to transparency and accountability. Looking ahead, Epic remains focused on practical, data-driven decision-making, continuous improvement, and delivering long-term value for stakeholders.
Flood Gate Installation
Located in Calgary’s Beltline neighbourhood, Centre 10 is a Class A, 11-storey office building designed to meet the latest standards in sustainability through BOMA BEST Gold, LEED Gold, and an ENERGY STAR ® score of 96.
Following Calgary’s floods, Epic collaborated with stakeholders to implement floodgate protections at key building entry points, improving resilience, protecting asset value, and reducing financial risk.
Read MoreOur Progress
Epic uses a practical, data-driven approach to improve day-to-day building operations, strengthening its capabilities through enhanced tools. In 2025, this included implementing Deepki across the portfolio and piloting KODE Labs in three office buildings to improve ESG tracking, streamline reporting, and enable proactive asset management.
Together, these solutions enhance visibility and decision-making, helping reduce energy use, improve maintenance, increase tenant comfort, and support overall performance and resource conservation.
Data Driven Decisions
Epic uses a practical, data-driven approach to improve day-to-day building operations, strengthening its capabilities through enhanced tools. In 2025, this included implementing Deepki across the portfolio and piloting KODE Labs in three office buildings to improve ESG tracking, streamline reporting, and enable proactive asset management.
Together, these solutions enhance visibility and decision-making, helping reduce energy use, improve maintenance, increase tenant comfort, and support overall performance and resource conservation.
Heating Source Replacement
Epic takes a thoughtful, collaborative approach to lifecycle replacements, focusing on long-term performance, resilience, and stewardship, as demonstrated by the heating system replacement at 33 Bloor Street East. The project is expected to deliver a 56% reduction in emissions and a 27% reduction in energy intensity while supporting long-term asset performance.
Through integrated planning and collaboration, Epic selected innovative solutions that balance capital investment with emissions reduction, with costs projected to be recovered in just over five years—highlighting the value of strategic, data-driven decision-making.
Voice Of Employee Survey Highlights
In 2025, Epic strengthened workplace culture by gathering employee feedback through its annual survey, achieving a 90% participation rate and earning Great Place to Work® recognition for a second consecutive year. Employee satisfaction reached a record 84%, supported by expanded parental leave, enhanced benefits, and a continued focus on flexibility and support.
Read MoreEDI and Well-Being
Our Employees Care About Community
Epic supports communities through employee giving, volunteerism, and tenant engagement, making a positive impact across its properties and local areas. In 2025, this included raising $33,000 for diabetes research, donating over 2,500 clothing items and 120 toys, and providing school supplies for over 200 children.
Through its Corporate Giving Policy, matching program, and paid volunteer initiatives, Epic contributed an additional $15,000 and empowered employees to support causes that matter, reinforcing its commitment to community well-being.
Engaging Tenants in our Program
Epic engages tenants through interactive ESG programming that makes sustainability visible, accessible, and actionable across its properties. In 2025, initiatives like Earth Day events, Bike to Work Day, and waste reduction challenges encouraged participation, built awareness, and promoted environmentally responsible behaviours.
Alongside these programs, Epic supported community well-being through volunteer initiatives and events such as therapy days and educational workshops, helping create more connected tenant experiences and reinforcing its commitment to sustainability and engagement.
Governance and Leadership
Epic Investment Services was established to deliver practical, innovative solutions that enhance the value of properties and portfolios. In 2025, Epic strengthened its governance through standardized service excellence training and advanced its sustainability program with its first GRESB submission, improving transparency, accountability, and reporting consistency.
These efforts reflect a more integrated approach to governance and sustainability, embedding ESG considerations into decision-making and supporting long-term performance across the business.
International TOBY Award Winner
In 2025, Renfrew Centre in Vancouver earned BOMA International’s TOBY Award, recognizing Epic’s strong commitment to service excellence and integrated property management. The building also achieved multiple leading certifications, including Zero Carbon Building Performance Standard, LEED Gold, BOMA BEST Platinum, and ENERGY STAR.
These accomplishments reflect proactive operations, strong tenant engagement, and a focus on sustainability initiatives that enhance both building performance and occupant experience.
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